FMX

Product Details

Website

https://www.gofmx.com/work-order-software/

Overview

Manage work orders, schedule preventive maintenance, and optimize your facility's operational processes.

Features

Key capabilities

• Configurable request forms
• Full mobile access
• Automatic routing
• Inventory supply management
• QR code tagging

Documented work history

Keep an automated record of your work history to expedite troubleshooting and meet regulatory compliance.

 

Photo & file attachments

Include photos, videos, documents, and files with any of your requests, equipment records, and more.

 

Equipment warranties & manuals

Keep a paperless record of your equipment serial numbers, warranty information, and user manuals for quick access.

 

Communication threads

Consolidate your emails, phone calls, and word-of-mouth conversations into one system.

 

Notifications & alerts

Stay informed on all your related work through real-time updates and alerts on time-sensitive tasks.

 

Worker availability

See current tasks in progress and identify technicians available for assignment.

 

Automatic routing

Save time and resolve work faster by automatically assigning the technician best suited for the task.

 

Approval chains

Set an optional chain of approvals to prioritize incoming work and reduce the number of tickets in your backlog.

 

Time clock & labor tracking

Create a reliable labor tracking system with a built-in time clock to improve accountability and justify staffing needs.

 

Cost tracking & summaries

Track costs across all your tickets to improve budgeting and operational decisions.

 

Inventory supply management

Track spare parts and consumables to always see the remaining inventory left in stock.

 

Satisfaction surveys

Follow-up on completed work to ensure vendors and technicians meet your quality standards.

 

Associated requests

Easily associate related work orders to cross-reference on large, multifaceted tasks.

 

Request type categories

Organize incoming work by department and category, each with its own configured workflow.

 

Filtered task list

Create personalized views to see upcoming, overdue, or all tasks assigned to a particular technician.

 

Vendor & contact management

Keep a directory of vendors, suppliers, and outside contacts for quick reference.

Support Options

• Email

School Districts that use this:

FMX