Happy Fox

Product Details

Website

https://www.happyfox.com/solution/help-desk-software-for-schools/

Overview

The operational success of your educational institution often relies on the quality of its internal IT service management and troubleshooting efforts. HappyFox Help Desk can help you deliver great IT support & streamline critical functions like facilities, parent support, and admissions too.

Features

Provides an interface that lets your end-users track their service requests and incidents by creating separate KBs with full customization control for each product or sub-division in your organization.

 

Convert all incoming emails to your helpdesk IT support email address as HappyFox tickets in a few simple steps. You just have to create an email channel in HappyFox support software, set up a forwarding rule, and verify the channel setup.

 

All incoming tickets to your institute are automatically sorted into queues and categories based on metrics like time sensitivity, status, priority, department, action, and many more.

Your IT infrastructure team can keep track of your institute’s hardware, software, and related tickets with the IT asset management solution integrated with our service desk that simplifies tracking, fixing, and replacing assets.

Support Options

• Email

School Districts that use this:

HappyFox